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How to Connect and Manage Social Media Accounts in LEADSORBIT?

Connecting your social media accounts in LEADSORBIT allows you to publish and schedule content across multiple platforms from one place. Once connected, you can manage your social profiles, streamline content publishing, and keep your social media activities organized.

Connect Social Media Accounts

Follow these steps to connect your social media accounts to LEADSORBIT for publishing and scheduling content.

  1. Navigate to Marketing and click Social Planner.
  2. Click the Settings (gear) icon.
  3. Select the social media platform you want to connect (such as Facebook, Instagram, LinkedIn, Google Business Profile, TikTok, YouTube, Pinterest, or other supported platforms).
  4. Sign in to the selected platform and authorize the required permissions.
  5. Select the profile, page, or business account you want to connect.
  6. Confirm the connection to finish the setup.
Connecting a social media account inside LEADSORBIT Social Planner

Connecting a social media account inside LEADSORBIT Social Planner

Manage Connected Social Media Accounts

Once your accounts are connected, you can review and manage them from the Social Planner settings.

  1. Open Marketing → Social Planner.
  2. Click the Settings (gear) icon.
  3. Review the list of connected social media accounts.
  4. Verify that each connected account displays the correct profile or business page.
  5. Reconnect an account if authorization has expired or additional permissions are required.
List of connected social media accounts inside LEADSORBIT

List of connected social media accounts inside LEADSORBIT

Disconnect a Social Media Account

If you no longer want to publish content from a connected account, you can remove it from LEADSORBIT.

  1. Navigate to Marketing → Social Planner.
  2. Click the Settings (gear) icon.
  3. Locate the connected account you want to remove.
  4. Click Disconnect or Remove next to the account.
  5. Confirm the action when prompted.
  6. Verify that the account no longer appears in your connected accounts list.
Disconnecting a social media account inside LEADSORBIT

Disconnecting a social media account inside LEADSORBIT

Best Practices

  • Connect only business pages or professional accounts that you actively manage.
  • Verify that you have the required administrator permissions before connecting an account.
  • Review connected accounts regularly to ensure permissions remain active.
  • Reconnect accounts promptly if authorization expires.
  • Test your connection by publishing a scheduled post after setup.

Common Issues

  • Unable to connect a social media account: Verify that you are signed in with the correct account and have administrator access to the selected profile or page.
  • Account disconnected automatically: Reconnect the account and approve all requested permissions during the authorization process.
  • Social profile not appearing during setup: Confirm that the profile or business page is associated with the account you used to sign in and that you have the required permissions.
  • Unable to publish posts: Check that the connected account is active and that all required permissions are still granted before scheduling or publishing content.

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