Integrating your Google Business Profile with LEADSORBIT allows you to manage reviews, enable call tracking, and use Google Business Profile features directly from your CRM.
Connect Your Google Account
Before connecting your Google Business Profile, your Google account must be connected to LEADSORBIT. If your Google account is already connected, proceed directly to Connect Your Google Business Profile.
Follow these steps to connect your Google account to LEADSORBIT.
- Navigate to Settings → Integrations.
- Find the Google integration and click Connect.
- Sign in to your Google account and authorize the requested permissions.
Connecting a Google account inside LEADSORBIT
Connect Your Google Business Profile
Once your Google account is connected, you can link your Google Business Profile.
- Navigate to Settings → Integrations.
- Find Google Business Profile and click Connect.
- Select the Google Business Profile location you want to connect and enable Call Tracking if required.
- Click Connect to complete the integration.
Connecting a Google Business Profile inside LEADSORBIT
Best Practices
- Connect the Google account that manages your Business Profile.
- Select the correct Business Profile location before completing the connection.
- Enable Call Tracking only if you plan to use call reporting.
- Test the integration after connecting to confirm everything is working correctly.
Common Issues
- Google Business Profile card is not available: Connect your Google account first. The Google Business Profile integration becomes available only after a Google account has been connected.
- Business Profile not displayed: Verify that your Google account has Owner or Manager access to the Business Profile.
- Call Tracking is unavailable: Ensure Call Tracking is enabled for the selected Business Profile if your account supports this feature.